Privacy Policy

Introduction

PADROEIRA BR.LOCAÇÕES LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you rent commercial or industrial equipment from us.

By using our rental services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As a commercial and industrial equipment rental company, we may collect the following types of information:

• Client Information: Company name, CNPJ, address, and contact details.
• Contact Information: Names, phone numbers, and email addresses of authorized personnel.
• Rental Information: Equipment rented, rental periods, and delivery locations.
• Credit Information: Credit references and payment history for rental agreements.
• Identification: ID documents of authorized equipment operators when required.
• Payment Information: Billing details and payment records.

How We Use Your Information

We use the collected information for the following purposes:

• To process equipment rental requests
• To prepare and manage rental agreements
• To coordinate equipment delivery and pickup
• To assess creditworthiness for rentals
• To maintain equipment rental records
• To process rental payments and deposits
• To communicate about equipment availability
• To comply with legal and regulatory requirements

Rental Agreements

Equipment rentals require formal agreements that include client identification, rental terms, equipment specifications, and liability provisions. These agreements are legal documents retained for the duration of the rental period and for reasonable periods thereafter. Agreement terms may include equipment condition documentation and usage restrictions.

Credit Assessment

For certain rentals, we may conduct credit assessments to evaluate rental risk. This may include reviewing business credit history and references. Credit information is used solely for rental approval decisions and is treated confidentially. We do not share credit information with third parties except as required for the assessment process.

Equipment Tracking

Rented equipment may be subject to tracking for security and maintenance purposes. This may include GPS location for high-value equipment. Usage data may be collected for maintenance scheduling. Tracking information is used solely for equipment management and security purposes.

Delivery Information

Equipment delivery requires site information including delivery addresses, access instructions, and contact persons. This information is used solely for logistics coordination and is shared with delivery personnel as necessary. Delivery information is not retained beyond the rental period unless required for ongoing services.

Damage & Insurance Records

We maintain records of equipment condition at pickup and return. Documentation of any damage during rental periods is retained for insurance and liability purposes. These records may be shared with insurance providers when claims are filed.

Data Security

We implement appropriate security measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction. Rental records and payment information are stored securely with access limited to authorized personnel.

Data Retention

Rental agreements and customer records are retained for the periods required by Brazilian commercial and tax regulations. Equipment rental history may be retained for customer service purposes. Records may be retained beyond rental periods for warranty, insurance, and legal compliance purposes.

Information Sharing

We do not sell, trade, or rent your information to third parties. We may share your information only in the following circumstances:

• With delivery services for equipment logistics
• With credit agencies for rental approval (with consent)
• With insurance providers for claims processing
• With tax authorities for fiscal compliance
• When required by law or legal process
• To protect our legal rights and equipment

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal and rental data held by us
• Request copies of rental agreements and records
• Request correction of inaccurate information
• Request deletion of data (subject to legal requirements)
• Request information about how your data is processed
• Withdraw consent for non-essential data processing
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to clients. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: